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Privacy Policy

Last updated: 09/23/24

Mainstay Digital values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. This policy applies to all users of our website and services, including clients, visitors, and representatives.

1. Introduction and Scope

Mainstay Digital provides cutting-edge 3D interactive solutions, including 3D Product Video, Interactive 3D, Web AR, and Headset AR/VR, to help clients attract attention, communicate value effectively, and drive sales. This Privacy Policy applies to all individuals who visit our website, interact with our digital platforms, or use our services, including clients, prospects, and representatives of Mainstay Digital.

2. Types of Information Collected

  • Personal Information: We collect personal information (such as names, email addresses, and contact details) only if you fill out a form on our website, such as a contact form or newsletter subscription.

  • Non-Personal Information: We automatically collect non-personal information like usage statistics, device data, and web analytics. This helps us quantify and analyze the performance and effectiveness of our website and services.

3. How Information is Collected

  • Forms: We collect personal information through forms you fill out on our website (e.g., contact forms or newsletter sign-ups).

  • Cookies and Tracking Technologies: We automatically collect information via cookies and tracking technologies, such as Google Analytics and HubSpot, which help us monitor website behavior and usage patterns. These technologies track user interactions on our site to provide a better user experience and inform our marketing strategies.

4. How Information is Used

  • Marketing: We use the information we collect to support marketing activities, including email campaigns and lead nurturing efforts.

  • Improving Services: We leverage the data to improve the user experience and enhance the services we provide.

  • Third-Party Sharing: Information may be shared with trusted third-party vendors like HubSpot, Google, and Microsoft, who provide services integral to our operations.

  • Legal Compliance: We may also use or share your information as required by law, to comply with legal obligations.

5. Sharing and Disclosure of Information

  • Third-Party Sharing: Mainstay Digital does not intentionally share personal information with any third-party organizations except for trusted partners and vendors, such as HubSpot, Microsoft, and Google, which help us manage our operations. If information is mined through our integrations unknowingly, it falls under the policies of those platforms.

  • Data Security Measures: We rely on the robust security features implemented by HubSpot, Microsoft, and other third-party platforms to protect the information we collect and store. 

6. Cookies and Tracking

  • Cookies Used: We use both analytics and functionality cookies to track site performance and improve functionality. These cookies help us understand user behavior and optimize our services.

  • Opt-Out Options: Users have the ability to opt-out of certain cookies or adjust cookie settings via their browser settings or by contacting us directly.

7. Data Storage and Security

  • Data Protection: We protect the data we collect by using industry-standard security measures provided by third-party platforms like Microsoft, Google, and HubSpot. These platforms are responsible for securing the data stored or processed through their systems.

  • Third-Party Security: We leverage the robust security measures from these trusted platforms, including encryption, access control, and data integrity safeguards, to protect your information.

8. User Rights

  • Access, Modify, or Delete Data: At this time, we do not offer options for users to access, modify, or delete their personal data directly through our website.

  • Marketing Opt-Out: If you wish to opt out of marketing communications, please email us at operations@mainstaydigital.com, and we will remove you from our contact lists.

9. Changes to Privacy Policy

  • Notification of Changes: Any updates to this Privacy Policy will be communicated through automated emails sent at our discretion. Please ensure that you check this page periodically to stay informed of any changes.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your data is
handled, please contact us at:

​

Email: operations@mainstaydigital.com

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